Opportunity Description
Description
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The Claims Supervisor will lead a team responsible for accurate and timely processing of healthcare claims (professional/institutional) while ensuring adherence to client policies, regulatory requirements, and internal quality standards. This role focuses on daily operations management, team performance, quality/compliance, production attainment, people leadership, and continuous improvement across claims processing workflows.Responsibilities: -
1) Team Leadership & Daily Operations
Supervise day-to-day claims processing operations to meet SLA/TAT, productivity, and quality targets.Allocate work, manage volumes, and ensure queue hygiene, balanced distribution, and timely completion of deliverables.Provide floor support and real-time resolution for processing queries and escalations.2) Claims Processing Oversight (Technical & Funct...
Full time
Supervisors of Office and Administrative Support Workers