Opportunity Description
We're not in the shipping business; we're in the information business -Peter Rose, Expeditors Founder Interested in this opportunity? Apply now through Expertini.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
18,000 trained professionals250+ locations worldwideGlobally unified systems
KEY RESPONSIBILITIES
EXPEDITORS CORE COMPETENCIES
Exceptional Customer Service
Exceeds customer expectations by anticipating, understanding and meeting needs.
Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).