CIRO Registration Inquiries Officer Role

Join the Canadian Investment Regulatory Organization (CIRO) as a Registration Inquiries Officer in a dynamic hybrid work environment. Your primary role will involve addressing inquiries related to investment registration.
In this essential role within the Registration team, you will assist individuals and firms by explaining registration requirements while maintaining high standards of service quality. Engage with multiple departments to resolve complex inquiries and ensure thorough tracking of responses.
Key Responsibilities:
• Answer registration inquiries through email and phone
• Interpret and explain registration requirements clearly
• Ensure quality and consistency in all communicated responses
• Coordinate with Compliance and Policy teams when necessary
• Escalate complex inquiries for further analysis
Requirements:
• At least 2 years of experience in a relevant field
• Strong analytical and problem-solving abilities
• Customer-focused with excel...