Opportunity Description
Join Chili's Grill & Bar as a Floor Manager in beautiful Banff, Alberta. Lead an enthusiastic team and ensure exceptional service in a fast-paced restaurant setting.
As a Floor Manager, you're not just overseeing but actively enhancing the dining experience for guests. You will develop a cohesive front-of-house team that thrives on high energy and accountability while delivering prompt, friendly service. Your leadership will be pivotal in creating a welcoming atmosphere where every guest feels valued.
Key Responsibilities:
• Lead shifts with enthusiasm to motivate staff
• Coach team members for peak performance
• Ensure a positive guest experience through active engagement
• Quickly resolve guest concerns to achieve service recovery
• Collaborate with the bar team for service excellence
Requirements:
• Experience in a management or supervisory role in restaurants
• ProServe certification is mandatory
...
As a Floor Manager, you're not just overseeing but actively enhancing the dining experience for guests. You will develop a cohesive front-of-house team that thrives on high energy and accountability while delivering prompt, friendly service. Your leadership will be pivotal in creating a welcoming atmosphere where every guest feels valued.
Key Responsibilities:
• Lead shifts with enthusiasm to motivate staff
• Coach team members for peak performance
• Ensure a positive guest experience through active engagement
• Quickly resolve guest concerns to achieve service recovery
• Collaborate with the bar team for service excellence
Requirements:
• Experience in a management or supervisory role in restaurants
• ProServe certification is mandatory
...
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