Opportunity Description
Join Cencora as a Healthcare Caseworker, blending your customer service expertise with patient support in a remote setting. Help improve health outcomes through proactive case management.
In this full-time role, you will utilize your communication and organizational skills to manage cases and provide support via telephone. Cencora seeks individuals skilled in compliance and problem-solving to ensure the efficient delivery of healthcare services through our Innomar Strategies business.
Key Responsibilities:
• Oversee and manage assigned cases and projects
• Implement call-center programs for patient and provider support
• Follow case-management protocols for continuous monitoring
• Collaborate with health professionals for market research
• Maintain accurate documentation in databases
Requirements:
• Associate's degree or comparable professional experience
• At least one year in customer service
• Bil...
In this full-time role, you will utilize your communication and organizational skills to manage cases and provide support via telephone. Cencora seeks individuals skilled in compliance and problem-solving to ensure the efficient delivery of healthcare services through our Innomar Strategies business.
Key Responsibilities:
• Oversee and manage assigned cases and projects
• Implement call-center programs for patient and provider support
• Follow case-management protocols for continuous monitoring
• Collaborate with health professionals for market research
• Maintain accurate documentation in databases
Requirements:
• Associate's degree or comparable professional experience
• At least one year in customer service
• Bil...
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