CCS Analyst Role in Edmonton, Hybrid Model

Join ATCO as a Functional CCS Analyst in Edmonton, AB, with a hybrid work model. Engage in user acceptance testing and support high-quality business solutions for end users.

This role under the Testing & Billing Support Division emphasizes quality control for Oracle Customer Cloud Services. You will design detailed test cases, collaborate with specialists, and provide data-driven insights to resolve issues that arise.

Key Responsibilities: • Develop and execute detailed user acceptance test plans • Troubleshoot system defects and provide solutions • Upload testing artifacts into management tools • Execute data queries as requested by stakeholders • Support testing deliverables meeting performance indicators

Requirements: • Information Technology diploma or equivalent experience • 2+ years in user acceptance testing or 3–5 years in related roles • Experience with Agile methodologies • Understanding of the energy utility sector • Excellent interpersonal and com...