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CCIA Bilingual Client Support Specialist
Canadian Cattle Identification Agency (CCIA)
Opportunity Description
Enhance your career with Canadian Cattle Identification Agency (CCIA) as a Bilingual Client Support Specialist based in Calgary, AB. In this hybrid role, you will provide outstanding assistance to clients in English and French.
The position entails being the first line of support, where you’ll deal with inquiries related to livestock and financial services. Your ability to communicate clearly and troubleshoot issues will directly impact client satisfaction. CCIA values detail-oriented candidates who can adapt in a fast-paced environment while maintaining high service levels.
Key Responsibilities:
• Respond to client inquiries via multiple channels
• Translate for French-speaking customers effectively
• Accurately update client records in the database
• Troubleshoot and collaborate on client issues
• Participate in CCIA projects and events
Requirements:
• Minimum 5 years in client service roles
• Must be fully bilingual in English and French
• Experience...
The position entails being the first line of support, where you’ll deal with inquiries related to livestock and financial services. Your ability to communicate clearly and troubleshoot issues will directly impact client satisfaction. CCIA values detail-oriented candidates who can adapt in a fast-paced environment while maintaining high service levels.
Key Responsibilities:
• Respond to client inquiries via multiple channels
• Translate for French-speaking customers effectively
• Accurately update client records in the database
• Troubleshoot and collaborate on client issues
• Participate in CCIA projects and events
Requirements:
• Minimum 5 years in client service roles
• Must be fully bilingual in English and French
• Experience...
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