Captain

Job Description

We are currently looking for dynamic, self‑motivated Food & Beverage professionals who want to advance their careers. As a Captain you are responsible for providing professional and customer‑focused service to our guests, ensuring their stay becomes a memorable experience. Your role will include the following key responsibilities:

• Perform all necessary tasks to service food & beverage according to the hotel’s standard performance manual.
• Acquire in‑depth knowledge of the outlet’s menu to assist and advise guests.
• Practice good customer relations and attend to complaints and queries satisfactorily.
• Ensure the outlet is set‑up for service and supervise for smooth operation.
• Direct and supervise the service team to ensure all duties are performed to standards.
• Ensure colleagues receive adequate training to perform their duties.
• Organise, plan, and control supplies, maintaining a conci...