Canadian Tire Employee Services Specialist

Join Canadian Tire Corporation in Toronto, ON, as an Employee Services Specialist, focusing on case management and HR functionality in a full-time capacity. Drive employee engagement through supporting inquiries and enhancing processes.

In this role, you'll assist with a large volume of employee questions using your Workday expertise. Your efforts will not only resolve inquiries but will also improve overall employee satisfaction through effective documentation and feedback loops. Staying informed on best practices will be crucial.

Key Responsibilities:
• Address high volumes of employee inquiries efficiently
• Document and manage cases following urgency levels
• Support continuous improvement for employee engagement
• Provide feedback on tools for efficient process navigation
• Maintain knowledge articles and update as needed

Requirements:
• Minimum 2-4 years HR experience, including Workday
• Bachelor’s ...