Call Centre Team Lead - Multilingual Ops & Coaching

A recruitment agency in Singapore is seeking a dedicated individual to supervise call center agents and ensure excellent customer service. The role involves monitoring queues, tracking calls, conducting knowledge-sharing meetings, and managing daily operations. Candidates must have at least 3 years of experience in a contact center environment and possess strong communication skills in English and one other language. This position is office-based with a salary of up to $3000, offering a great opportunity to work in a thriving environment.
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