C
Call Center Customer Service Rep
Cornell Scott Hill Health Corporation
Opportunity Description
Full Time
Full Time
50 Mitchell Drive, New Haven, CT, US
The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of CS-HHC’s practice management system so that he/she can schedule patient appointments efficiently, and will also remain familiar with the requirements of CS-HHC’s Sliding Fee Program and the various health plans accepted by CS-HHC.
Responsibilities include but are not limited to:
+ Greets patients and updates demographic information into the computer system. Ensures to treat patients and staff respectfully, courteously and appropriately.
+ Schedules patients into available Provider/Clinician appointment openings. Ensures to schedule appointment...
Full Time
50 Mitchell Drive, New Haven, CT, US
The Call Center Customer Service Representative will take incoming telephone calls in a timely manner and respond to caller inquiries in a friendly, helpful and comprehensive manner. The Call Center Customer Service Representative will remain knowledgeable about and proficient at using the scheduling module of CS-HHC’s practice management system so that he/she can schedule patient appointments efficiently, and will also remain familiar with the requirements of CS-HHC’s Sliding Fee Program and the various health plans accepted by CS-HHC.
Responsibilities include but are not limited to:
+ Greets patients and updates demographic information into the computer system. Ensures to treat patients and staff respectfully, courteously and appropriately.
+ Schedules patients into available Provider/Clinician appointment openings. Ensures to schedule appointment...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position