Call Center Agent (Full-Time)

Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical outbound calls, delivering clear info, and keeping everything on track.
About the Company: This is a full time role with a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.
Location: Colombia - Fully Remote
Your Mission: Day to Day Responsibilities

Make high-volume inbound and outbound auction-related calls using approved scripts
Clearly explain auction details, deadlines, and next steps
Document call outcomes and tenant responses accurately in the system
Complete multiple call attempts and follow required follow-ups
Handle sensitive or escalated conversations with empathy and professio...