Opportunity Description
Step into a leadership role at Paladin Airport Security Services in Calgary, overseeing checkpoint operations and ensuring compliance. This Service Delivery Manager position centers on KPI achievement, people management, and operational excellence.
As the Service Delivery Manager at Calgary Airport, you will lead screening operations, focusing on performance and stakeholder relationships. Bringing over three years of experience in protective services or aviation security is essential. Your role encompasses incident management and fostering a respectful, high-performing workplace culture while managing operational compliance.
Key Responsibilities:
• Oversee daily screening operations and checkpoint performance
• Manage frontline teams and ensure compliance with standards
• Lead incident escalation processes and appropriate responses
• Maintain strong relationships with stakeholders and clients
• Support a respectful, inclusive work...
As the Service Delivery Manager at Calgary Airport, you will lead screening operations, focusing on performance and stakeholder relationships. Bringing over three years of experience in protective services or aviation security is essential. Your role encompasses incident management and fostering a respectful, high-performing workplace culture while managing operational compliance.
Key Responsibilities:
• Oversee daily screening operations and checkpoint performance
• Manage frontline teams and ensure compliance with standards
• Lead incident escalation processes and appropriate responses
• Maintain strong relationships with stakeholders and clients
• Support a respectful, inclusive work...
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