Café Operations Supervisor at Balzac's

Become a Café Operations Supervisor at Balzac's in Toronto, Ontario, and lead your team to success. Drive exceptional customer service and maintain operational efficiency in a thriving café.
In this interim full-time role, you will assist the café manager in overseeing operations, managing staff, and ensuring compliance with health regulations. Your responsibility involves training staff, handling finances, and ensuring quality control. This position requires flexibility, including mornings, evenings, weekends, and holidays.
Key Responsibilities:
• Train staff for optimal customer service delivery
• Supervise staff, managing schedules and task assignments
• Oversee daily operations, including inventory management
• Ensure cleanliness and quality of food and beverages
• Address customer issues and operational challenges efficiently
Requirements:
• Previous experience in café operations or hospitality sector
• Leadership skills and ability to communicate eff...