Business Promotion & Operations Planning, Rakuten Mobile Shop Business, Business Enablement Group - Area Business Promotion Department, Area Business Supervisory Department

Description

Department Overview
The Area Business Promotion Department leads the creation of customer touchpoints and business growth through real-world channels, with a core focus on the operation of Rakuten Mobile shops nationwide. Each store serves as a vital front line of customer engagement, playing a significant role in supporting the brand experience by providing cross-sectional access to Rakuten Group services, including telecommunications, finance, and e-commerce.

Mission

- Optimization of Store Operations: Achieve efficient and smooth store operations by centrally managing and improving tasks related to store management.

- Promotion of Company-wide Strategy: Drive cross-departmental and store-wide projects with a company-wide perspective, contributing to the achievement of organizational goals.

- Maximization of Customer Experience Value: Enhance customer satisfaction through operations, promotional tools, and e...