Business Development & Client Success Representative

Freight Forwarding / Logistics Experience Required

Hitek Logistic is looking for a proactive, outgoing, client-focused Business Development & Client Success Representative to support, retain, and grow our existing client base.

Role Overview

This role is focused on:

• Staying close to existing accounts
• Engaging every active client monthly
• Building strong client relationships
• Supporting and protecting service levels
• Identifying growth opportunities
• Acting as a bridge between clients, sales and operations

This is not an entry-level customer service role. We are looking for someone from the freight forwarding, transportation, or logistics space who can confidently speak with clients about their business, their freight, and where Hitek can bring more value.

Key Responsibilities

• Engage every active client at least once per month through meani...