Branch Manager/Team Leader

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

**In this role, you’ll provide leadership and coaching to a team of Travel Counselors onsite at our Peace Corps location.**

Through effective communication, data-driven insights, and strong management practices, you’ll ensure exceptional customer experiences while supporting Defense and Government accounts.

**What You'll Do**

+ Drive change and engagement through clear and effective communications.
+ Monitor counselor activity and trends using data, providing ongoing performance feedback.
+ Coordinate daily operations including scheduling, prioritizing, and process execution.
+ Organize and allocate work to available staff for smooth day-to-day delivery.
+ Lead as a bus...