Branch Manager

Closing Date : 30/06/2026

Branch Manager

Responsibilities

• Sales & Performance Management: Set daily/weekly sales targets and ensure achievement; analyse sales data and market trends to identify growth opportunities and implement localized sales strategies; manage store budgets and control expenses to maintain profitability.
• Team Leadership & Development: Lead, motivate and develop the store team (Assistant Store Managers, Sales Associates/Agents); conduct regular team meetings and performance reviews; oversee the onboarding and ongoing training of new and existing staff to maintain high performance standards.
• Customer Service & Experience: Ensure excellent customer service is provided; resolve customer complaints and ensure satisfaction; handle customer escalations that cannot be resolved by sales associates, ensuring customer retention and positive brand perception.
• Store Operations & Compliance: Manage day‑to...