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Boardwalk Customer Care Management Lead

Bwalk

calgary, ab, Canada Full-time June 24, 2026

Opportunity Description

Join Boardwalk as a Customer Care Management Lead, enhancing tenant satisfaction and supervising site staff across various properties. Ensure high standards of service and operational excellence.

In this pivotal role, you will lead a dedicated team while managing a portfolio of suites. Your responsibilities include staff supervision, tenant relations, and budget management. Emphasizing community and excellence, you'll be integral to maintaining Boardwalk’s standards.

Key Responsibilities:
• Supervise maintenance, cleaning, and security staff
• Conduct quality control inspections on properties
• Oversee hiring processes and training
• Prepare financial analyses and budgets for buildings
• Cultivate strong relations with tenants through effective communication

Requirements:
• Previous leadership experience is beneficial
• Mandatory post-secondary education
• Proficiency in Excel and Office 365 tools
Full-time Management & Operations

Interested in this opportunity? Apply now through Expertini.

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