Bilingual Tier 1 IT Service Desk Analyst – Hybrid

Euromonitor is seeking a Service Desk Analyst for their Mexico City office to resolve user issues with IT support. This hybrid position requires a proactive approach and excellent customer service skills in both English and Spanish. Key responsibilities include incident management, asset configuration, and user support. The ideal candidate will have experience with Microsoft Office 365 and demonstrate strong problem-solving abilities. Join a team focused on improving service delivery and enhancing user experience.
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