Opportunity Description
Job description:
Tech Support agent is required to have good communication and organization skills, basic technical knowledge, and the ability to follow standard procedures for resolving common technical issues.
Qualifications
● 1 year of Tech Support experience
● You must have a high school diploma or equivalent.
● Strong analytical and problem-solving skills
● Excellent written communication, verbal and listening skills
● Strong customer relation skills
● Fluent in English & French
● We will pay you to complete online training, but you must commit to attending – 100%, no missed time.
● Be able to complete and pass a background check.
Responsibilities
●Serve as the first point of contact for customers seeking technical assistance.
●Provide step-by-step instructions to help users troubleshoot and resolve common problems such as connectivity and VoI...
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