Bilingual Senior Officer in Operations

Elevate your career as a Bilingual Senior Officer with the Direct Lending Funding and Renewals team in various cities across Canada. This hybrid position requires strong analytical skills and effective client relationship management.
As a Bilingual Senior Officer with CMHC, you'll administer fire insurance claims and manage accounts in default. This role emphasizes maintaining quality client relationships and providing tailored support, ensuring compliance with policies. Your goal will be to enhance service standards while participating in performance monitoring and quality assurance processes.
Key Responsibilities:
• Administer fire insurance claims and accounts in default
• Build quality client relationships to identify needs
• Offer advice and solutions to clients and stakeholders
• Negotiate solutions aligned with risk appetite
• Review and prepare detailed performance reports
Requirements:
• Minimum two years in loan activities administration
• Strong...