Opportunity Description

Elevate your career with Sun Life as a Bilingual Senior Disability Claims Consultant. This role focuses on managing complex litigated claims while delivering exceptional customer service in both English and French. As a key member of the Disability Litigation team, you will report to the Manager and actively oversee a block of litigated cases.

Key Responsibilities

  • Manage complex litigated claims prioritizing customer service
  • Represent Sun Life in legal negotiations and discussions
  • Coach and mentor colleagues within the team
  • Identify process improvements for enhanced quality
  • Build robust relationships with clients and plan sponsors

Requirements

  • Bilingual in French and English, oral and written
  • Minimum 5 years of case management experience
  • Robust collaboration skills in high‑pressure situations
  • Proven decision‑making and attentive listening abilities
  • Flexibility ...
Full-time Other-General

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