Bilingual Senior Consultant, Software & Strategic Solutions

**Bilingual (French and English) Senior Consultant, Software & Strategic Solutions**

The Senior Consultant, Software & Strategic Solutions is the technical lead for post sales consulting engagements of Ricoh's solutions portfolio, primarily around Web Storefront and Integrated Workflow Solutions. Additionally, the Consultant will be a subject matter expert in specific areas of the business such as workflow optimization and adoption of key workflow solutions. The Consultant is a key member to the account team and is expected to be the customer’s trusted advisor throughout the customer engagement. The Customer will be engaged early in a sales cycle to assist the Solution Development Manager as required. The primary focus of this role is to ensure the successful implementation of the purchased solution(s) and assure the integration within the customer environment that improves a customer's workflow, reduces cost and drives 100% customer satisfaction during solution implementatio...