Bilingual Roadside Support Specialist (English/Spanish) - PST

SRR Group in Medellín, Colombia, seeks a Call Center Agent to handle inbound calls for towing and roadside assistance. You will assess customer needs, gather service details, and coordinate with dispatch to ensure prompt help.

Requirements include bilingual English/Spanish, customer service experience, CRM proficiency, and the ability to work full-time on a PST schedule. The role requires on-site presence in the office and a calm, empathetic communication style.