Bilingual Relocation Advisor I

Role Overview

As a Relocation Advisor, you will contribute to Sirva’s success by providing essential support to relocating Government of Canada transferees and their families. The Advisor is the only point of contact for our transferees, delivering all services offered under the relocation programs via multiple channels. You will provide guidance, assistance, administrative support and expense management. You will also manage and monitor transferee expectations and requests to resolve issues timely and effectively.

Security Clearance

• Enhanced Security Clearance is required, as provided by the Government of Canada.

Responsibilities

• 30% Provide relocation assistance and support via emails, inbound & outbound phone calls and chats – answer general inquiries on benefits and entitlements as per the relocation directive, expense management and Secure Website.
• 25% Deliver planning sessions for IA/E...