Bilingual Online Service Support Specialist

Bilingual Online Service Support Specialist (French/English)

Location: Hybrid (Monday–Thursday in office) Friday Work From Home

Schedule: Monday to Friday, 8:30 AM – 6:00 PM

Employment Type: 4-Month Contract (with strong potential for permanent hire)

Pay Rate: $–$

Expected Start Date: July 27, 2026

About the Role

We are seeking a Bilingual Online Service Support Specialist to provide exceptional service to high-value clients by supporting their online banking and digital account access. This is a client-facing, non-advisory role focused on delivering outstanding customer experiences through both phone and email support.

As part of a collaborative service team, you will assist clients with navigating online banking platforms, resolving digital service inquiries, and ensuring every interaction is handled professionally, accurately, and efficiently.

This p...