Bilingual Inside Sales Representative

Responsibilities

• Communicates directly and proactively with internal and external customers and channel partners
• Manages customer expectations and contributes to a high level of customer satisfaction
• Supports sales activities including, but not limited to, proposals, presentations, follow-ups, and troubleshooting requests with team members to ensure customers receive the best solution
• Conducts lead management activities and qualifies companies within a defined region
• Tracks and manages all customer interactions in the Customer Relationship Management (CRM) system
• Promotes and educates clients on the SAMSON portfolio of products, services, and solutions
• Works toward adding SAMSON to customers' Approved Manufacturer Lists (AMLs)
• Attends internal and external sales meetings and events as required
• Follows up on all leads, proposals, and opportunities
• Attends webinars, meetings, and training...