Bilingual ( French or Spanish) Technical Support Analyst I

Requisition ID:

Join a purpose-driven winning team committed to results in an inclusive, high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions.

Purpose

Provide technical support to Business Banking, Private Banking and Commercial clients for GBP Cash Management products via Inbound Call channel. Contribute to the overall success of the Client Services & Solutions Help Desk by ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives and that all activities follow governing regulations, internal policies and procedures.

What You Will Be Doing

• Provide technical support assistance to clients via Inbound Call channel and promptly determine / int...