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Bilingual (English/French) Technical Customer Support Agent

L'EVATE Inc.

Mexico City, Federal District, Mexico full time July 11, 2026

Opportunity Description

Are you fluent in both English and French?

Do you enjoy solving technical problems while delivering world-class customer service?

We are hiring a Bilingual Technical Customer Support Agent to support Canadian customers across technical platforms, email services, and marketing campaigns.

This is not a basic call center role.

This is an opportunity to become a trusted technical advisor to clients while working in a structured, measurable, and growth-focused environment.

If you are organized, tech-savvy, customer-focused, and confident speaking both English and French — we want to meet you.

What You'll Be Doing

Technical & Customer Support

  • Handle inbound calls and emails in both English and French
  • Troubleshoot technical issues and guide customers to resolution
  • Take full ownership of customer cases from s...
full time Information and Record Clerks

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