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Bilingual Documentation Specialist - Banking

Insight Global

montreal, qc, Canada Full-time July 06, 2026

Opportunity Description

Utilize your language skills as a Bilingual Documentation Specialist with a Canadian bank, engaging with clients in both English and French. This role emphasizes excellent customer service and effective communication.

In this position, you'll need a minimum of one year in client-facing roles within Canadian banks. Your main responsibilities include managing account openings, preparing documentation for Treasury and Payment Solutions, and ensuring compliance via SharePoint. Strong interpersonal skills and bilingual communication are essential for this role.

Key Responsibilities:
• Manage the end-to-end account opening process
• Prepare and review Treasury and Payment Solutions documentation
• Handle Entity Life Cycle changes, including name and address updates
• Maintain documentation compliance in SharePoint
• Provide customer support in English and French

Requirements:
• 1+ years' experience in Canadian banks
Full-time IT & Technology

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