Bilingual Dispatcher/Customer service representative

Location: Vaudreuil-Dorion, QC Schedule: On-site | Sunday to Thursday, 9:00 AM – 6:00 PM (Non-flexible) XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team.

This role is key to ensuring the smooth coordination of cross-border and domestic deliveries.

We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics.

Key Responsibilities Maintain constant communication with drivers via phone and internal chat Monitor and respond to operational emails in real-time Manage dispatch operations, including real-time assignment changes and system updates Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes Create and manage cross-border documentation (ACE/ACI) Communicate clearly with drivers performing domestic deliveries Ensure compliance with driver Hours of Service regulations Support customers and internal teams with time...