Opportunity Description
Take on the role of Bilingual Customer Service Specialist at ASR Group® in Toronto. Use your fluency in English and French to assist customers with orders and inquiries effectively.
This position within the Supply Chain department emphasizes customer satisfaction by addressing inquiries promptly and accurately. You'll manage order processing, facilitate communication between departments, and track customer requests to ensure all needs are met efficiently. Attention to detail and strong communication skills are vital for excelling in this role.
Key Responsibilities:
• Handle EDI and manual orders with precision
• Notify customers of any order delays proactively
• Resolve customer inquiries through ESKER and phone communication
• Maintain high-quality support and accurate order entry
• Collaborate with various departments for issue resolution
Requirements:
• Minimum two years in a Customer Service capacity
•...
This position within the Supply Chain department emphasizes customer satisfaction by addressing inquiries promptly and accurately. You'll manage order processing, facilitate communication between departments, and track customer requests to ensure all needs are met efficiently. Attention to detail and strong communication skills are vital for excelling in this role.
Key Responsibilities:
• Handle EDI and manual orders with precision
• Notify customers of any order delays proactively
• Resolve customer inquiries through ESKER and phone communication
• Maintain high-quality support and accurate order entry
• Collaborate with various departments for issue resolution
Requirements:
• Minimum two years in a Customer Service capacity
•...
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