Bilingual Customer Success & Support Specialist

Avantor is seeking a dedicated Customer Service Representative for an onsite position in Mexico City, MX. This intermediate-level role involves addressing routine customer inquiries, escalating complex issues as needed, and ensuring a positive customer experience.

The ideal candidate should have a high school diploma, 1-3 years of relevant experience, and be bilingual in English and Spanish. Strong communication and problem-solving skills are essential for managing customer requests effectively.