Bilingual Customer Success Specialist Role

Engage with automotive dealerships as a Bilingual Customer Success Specialist. Provide high-level support on-site and via video to enhance software utilization effectively.

At Reynolds & Reynolds, you will support 30-50 dealerships in your area. This entry-level position requires bilingual proficiency in Canadian French and English. You will focus on analyzing software usage, improving efficiency, and ensuring customer satisfaction through exceptional service.

Key Responsibilities:
• Analyze software usage for customer needs
• Improve operations and maximize software efficiency
• Participate in tradeshows and industry events
• Monitor workload and prioritize tasks effectively
• Dedicate time for personal and professional growth

Requirements:
• Bachelor’s degree or equivalent experience
• Proficiency in Canadian French and English
• Willingness to travel up to 50%
• Self-starter with time manage...