Opportunity Description
Bilingual Customer Service Representatives (B2 English Level)
Interview in English
Job Details
- Location: Bogotá, Colombia
- Full-time
- Salary: $3,200,000 COP (Gross Monthly Salary)
- Work Modality: On-site
- Contract: Permanent
About the Role
We are looking for detail-oriented and passionate bilingual representatives to join our customer service team specializing in payments and transactions. In this role, you will handle voice interactions, assisting users of a popular U.S.-based financial app similar to Nequi. Customers will contact you to resolve inquiries about the app, transaction issues, and general support questions.
Responsibilities
- Provide customer support in English via phone calls, addressing inquiries and concerns regarding the payment application.
- Guide users in resolving technical and financial issues related to the ...
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