Bilingual Customer Concierge (12-15 month contract)

This posting is for an existing vacancy.

This is a 12-15 month contract.

WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

Under the supervision of the Customer Care Supervisor, this role constantly strives to provide exceptional customer experience to our customers. The position is responsible for ensuring all customer inquiries and issues/problems are resolved within the specified timeframe, thus, maintaining high customer satisfaction. Our ideal candidate is someone who demonstrates a high level of initiative, rigor and pass...