Opportunity Description
Elevate your career as a Bilingual Collections Specialist (French/English) with Adecco in Brampton, ON. This full-time role focuses on customer service, collection strategies, and account management.
You will be an integral part of the Credit & Collections department, engaging with customers through various channels to support payment arrangements and address account inquiries. With a customer-centric approach, your role will emphasize resolving issues while maintaining positive payment profiles for clients. Additionally, you'll work towards individual and team targets in a collaborative environment.
Key Responsibilities:
• Manage inbound and outbound customer communications effectively
• Negotiate payment arrangements and resolve delinquent accounts
• Process payments and provide necessary documentation
• Investigate billing discrepancies and educate customers on options
• Maintain accurate records of all collection activities
Requirements:
• 3-4 years in Ac...
You will be an integral part of the Credit & Collections department, engaging with customers through various channels to support payment arrangements and address account inquiries. With a customer-centric approach, your role will emphasize resolving issues while maintaining positive payment profiles for clients. Additionally, you'll work towards individual and team targets in a collaborative environment.
Key Responsibilities:
• Manage inbound and outbound customer communications effectively
• Negotiate payment arrangements and resolve delinquent accounts
• Process payments and provide necessary documentation
• Investigate billing discrepancies and educate customers on options
• Maintain accurate records of all collection activities
Requirements:
• 3-4 years in Ac...
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