Bilingual - Client Service Manager II - Pharmacy Solutions

Bilingual - Client Service Manager II - Pharmacy Solutions

Location: Toronto, ON, CA, M5J 2V5

Salary Range: $70,000-$120,000

Performance Bonus or Sales Incentive Plan: 12%

Your Mission

As a Client Service Manager II, your mission is to elevate the customer experience to new heights by supporting our pharmacy clients. You will serve as the primary point of contact for pharmacy professionals, ensuring they fully leverage their Kroll and pharmacy technology solutions.

What You’ll Do

• Lead client engagements and understand their business needs and regulatory requirements.
• Ensure clients fully leverage Kroll and other pharmacy management solutions by implementing best practices and innovative strategies.
• Deliver outstanding service by deeply understanding and addressing client needs, fostering a positive and seamless customer experience.
• Gather and share valuable customer insights to info...