Opportunity Description
Join BD as a Field Service Representative, delivering on-site technical support for pharmacy automation systems. You'll ensure efficient operation and maintenance of robotic devices critical for medication management.
This role focuses on providing expert service directly to BD’s customers, requiring a DEP or DEC in mechanical engineering or a related field. You will handle installations, conduct routine maintenance, and engage in proactive client training, utilizing your two years of field service experience. Collaborative troubleshooting will be vital in maintaining strong customer relationships.
Key Responsibilities:
• Provide courteous technical support while traveling to customer sites
• Conduct repairs and maintenance on robotic systems
• Update software and prepare comprehensive service reports
• Engage in customer training for system maintenance
• Support continuous improvement practices within the service department
Requirements:
• Two years of relev...
This role focuses on providing expert service directly to BD’s customers, requiring a DEP or DEC in mechanical engineering or a related field. You will handle installations, conduct routine maintenance, and engage in proactive client training, utilizing your two years of field service experience. Collaborative troubleshooting will be vital in maintaining strong customer relationships.
Key Responsibilities:
• Provide courteous technical support while traveling to customer sites
• Conduct repairs and maintenance on robotic systems
• Update software and prepare comprehensive service reports
• Engage in customer training for system maintenance
• Support continuous improvement practices within the service department
Requirements:
• Two years of relev...
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