Back Office Bilingüe - Referral Coordinator (San Agustín)

PositionReferral CoordinatorOverviewOur office in Monterrey provides remote service to several medical offices in the United States.
This position obtains authorization from insurance companies to assist patients in the referral process.
Referral Coordinators assist patients by coordinating referral appointments with healthcare specialists.BenefitsSalary: $19,000 pesos before taxes monthlyMonthly productivity bonus based on departmental metricsSchedule will depend on the region you're supporting (6am to 3pm / 9am to 6pm)Mandatory law benefitsLife and accidents insurance after 90 daysResponsibilitiesObtain authorizations for all referral requests received as assignedReview and understand documentation required by insurance companies to obtain authorization, including clinical notes, lab results, consult notesUtilize insurance web portals to obtain authorizations as requiredAccurately documents referral details, including status, authorization dates, authorization number, spec...