B2B Merchant Success Specialist — Hybrid

IPF Digital México is seeking a Customer Success Specialist to manage relationships with merchants and partners of our Pay Later business. You will support external and internal clients, handling onboarding, training, and ongoing account care.

Join a dynamic team with a hybrid work model. You will collaborate across Finance, IT, Partnerships, CX, and Product, helping resolve issues, gather feedback, and drive product improvements while maintaining a strong focus on customer satisfaction.