Azure Application Support & SRE Delivery Lead

THOUGHT BYTE is seeking an experienced Support Service Delivery Manager to lead Azure Application Support and SRE operations. The role involves overseeing 24x7 global support for mission-critical applications, driving reliability, observability, and continuous service improvement in a hybrid environment with Guadalajara office attendance.

The position emphasizes incident management, governance, performance reporting, and cost optimization while mentoring Site Reliability Engineers and