Opportunity Description
Take the lead in empowering teams as an Auto Claims Front Line Leader at Aviva Canada. Drive operational excellence and deliver outstanding customer outcomes in this hybrid role.
As a Front Line Leader, you are responsible for overseeing a team of frontline claims handlers, ensuring they achieve their highest potential. Your role blends technical know-how, customer engagement, and coaching skills to foster a high-performance culture. You will be an advocate for change, utilizing data to enhance team efficiency and improve customer journeys.
Key Responsibilities:
• Identify and support top talent for career growth
• Foster continuous improvement within the team
• Drive operational excellence through training and oversight
• Use data insights to boost team performance
• Ensure compliance and accurate financial reporting
Requirements:
• 5+ years in the claims/insurance industry
• At least 2 years in a supervi...
As a Front Line Leader, you are responsible for overseeing a team of frontline claims handlers, ensuring they achieve their highest potential. Your role blends technical know-how, customer engagement, and coaching skills to foster a high-performance culture. You will be an advocate for change, utilizing data to enhance team efficiency and improve customer journeys.
Key Responsibilities:
• Identify and support top talent for career growth
• Foster continuous improvement within the team
• Drive operational excellence through training and oversight
• Use data insights to boost team performance
• Ensure compliance and accurate financial reporting
Requirements:
• 5+ years in the claims/insurance industry
• At least 2 years in a supervi...
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