Opportunity Description
About the Company
We are hiring Associates for an International Voice Profile at our Gurugram location.
About the Role
The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment.
Responsibilities
- Handle customer calls for international clients professionally and efficiently
- Understand customer requirements and help them with best available options
- Maintain high standards of communication and customer satisfaction
- Adhere to process guidelines and quality parameters
- Document customer interactions appropriately
Qualifications
- Undergraduate/Graduate freshers are ...
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