Associate, Client Delivery

Job Summary

The role requires the person to work with different stakeholders within the Bank to fulfil client’s financial needs and provide the clients with seamless service

Key Responsibilities

• Provide quality support and advice to Relationship Managers (RM’s) within all lending units located in Standard Chartered Bank Pakistan on all documentation related matters, including the origination of documentation for customers where required
• To deliver excellent service and advice to our Corporate (Corporate & Institutional Banking) clients in all interactions for their channel activation pre‑transactional enquiries/setup, trainings and other channel related issues.
• Perform end‑to‑end orchestration across all processes and services managed by the Client Management Team
• Engage clients throughout process, ensuring seamless delivery and client experience
• Own and drive execution of processes, working closely with st...