Assoc., Expérience client

Location

Rockland, Ontario, Canada

Hours

15 hours per week

Sector

Services bancaires personnels et commerciaux

Compensation

$22.50 - $28.33 CAD per hour; base salary may vary based on experience, skills, location, and sector needs.

Responsibilities

• Process financial transactions (deposits, withdrawals, bill payments) according to standard procedures, industry regulations, and TD's Code of Conduct and Ethics.
• Understand and identify customer needs to recommend tailored banking solutions, exercising discretion with confidential matters.
• Respond to and resolve customers' concerns using standard procedures, escalating non‑standard issues when necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing business processes accurately and on time.
• Connect personally with customers to advise them clearly on banking solutions and proc...