Opportunity Description
Operational Management
Ensure all customers are served in accordance with brand standards and actively seek opportunities to grow the business.Maintain full accountability for ensuring all team members possess complete product knowledge.Act as a brand ambassador, ensuring all activities and operations reflect brand standards at all times.Ensure the outlet, including the kitchen, maintains the highest standards of cleanliness and hygiene.Oversee completion and accuracy of all daily, weekly, and monthly reports and documentation.Verify that all dishes meet brand standards before being served.Manage home delivery operations, including driver coordination and handling customer complaints effectively.Review and approve all orders to ensure alignment with budget and stock requirements.Conduct and sign off on inventory counts, reconciliation, and reporting.Prepare and manage staff r...
Full time
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