Opportunity Description
Become an integral part of the warranty division at Mattamy Homes as an Assistant Warranty Manager, located in GTA West, Ontario. Support the team in achieving service excellence and homeowner satisfaction.
Reporting to the Warranty Service Manager, you will play a key role in daily warranty operations, addressing homeowner service requests, and collaborating with various stakeholders. Focus on resolving challenges and conducting inspections to maintain the highest standards of service. Additionally, you will guide the warranty team while nurturing relationships with external partners.
Key Responsibilities:
• Provide feedback and mentoring to the warranty team
• Directly manage escalated service challenges
• Carry out inspections and quality assurance checks
• Maintain inventory of repair materials and supplies
• Involve in recruitment and training of new technicians
Requirements:
• Minimum 3 years in warranty m...
Reporting to the Warranty Service Manager, you will play a key role in daily warranty operations, addressing homeowner service requests, and collaborating with various stakeholders. Focus on resolving challenges and conducting inspections to maintain the highest standards of service. Additionally, you will guide the warranty team while nurturing relationships with external partners.
Key Responsibilities:
• Provide feedback and mentoring to the warranty team
• Directly manage escalated service challenges
• Carry out inspections and quality assurance checks
• Maintain inventory of repair materials and supplies
• Involve in recruitment and training of new technicians
Requirements:
• Minimum 3 years in warranty m...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position