Assistant Manager at Mark’s in Smithers

Lead customer service excellence as an Assistant Manager at Mark’s in Smithers, BC. Support team performance and streamline operations to ensure outstanding customer experiences every day.
In this full-time role, you'll provide leadership and coaching to the team, oversee B2B functions, and enhance omni-channel sales solutions. Your focus will be on ensuring compliance with operational policies while fostering a motivating work environment. With 3-5 years of retail experience, you’ll help elevate service standards and store operations.
Key Responsibilities:
• Provide leadership and coaching to the retail team
• Manage B2B order entry and fulfillment processes
• Ensure compliance with operational procedures and policies
• Lead effective training and mentoring sessions
• Support store performance during the Store Manager’s absence
Requirements:
• 3-5 years of retail experience required
• Proven coaching and mentoring abilities
• Exceptional communication ...